Off schedule
AI takes the call and fixes it for the morning contact.
Communication · AYSiTE automation
Automatic call processing
We design voice flows for common questions, bookings and initial qualification, with complex cases handed to a person.
Accepting calls according to the agreed scenarioRecording, clarification and confirmation of dataTranscript, summary and status
The result
what are you will receive
Fewer missed calls and structured information after each conversation.
- Accepting calls according to the agreed scenario
- Recording, clarification and confirmation of data
- Transcript, summary and status
- Transfer to the operator at the right time
Examples
How it works in practice
Record
Clarifies service, date and contact, then sends confirmation.
After the call
CRM gets the summary without manually listening to the record.
How we work
Method of work
How to stop losing customers to missed calls
Skipped
The system reacts immediately and records the request.
Contact
Collects topic and contact in a convenient channel.
Card and task
CRM receives an appeal with a deadline to call back.
Decoding
We turn conversations into text for analysis.
Analysis
Topics, objections, conversation breakdowns, rush hours.
Recording rules
Warning, storage period, limited access.
FAQ
Frequently asked questions
What is usually asked before starting: ai-calls.
We use modern voice synthesis and test scenarios on real dialogues, but do not disguise the AI as a human.
AI transfers a call or creates a task for a manager with the context of the conversation.
You can start without a technical task
Describe what takes time.
We will offer the scheme.
Reviews
Reviews clients
★★★★★
Cheers, honest feedback for potential customers. I have worked with many people, but no one had such communication as here (requests were processed very quickly, creative ideas, speed, quick solutions to problems, everything at the highest level) If you are choosing people to create a website or something similar, you are in the right place. I wish you development and prosperity.
RomanCleaning company Goldi Clean
★★★★★
We are sincerely satisfied with all the work done and communication. All our wishes regarding the site were fulfilled and everything was said. Thank you🩷
DianaNEC "Harmony"
★★★★★
Thank you, I am very satisfied.
SvetlanaBeauty studio of Svitlana Mazur
Automatic call processing: in detail
A missed call in most businesses is a lost customer: the person dials the next number on the list. AI call processing closes this gap — accepts calls when no one picks up the phone, captures the essence and contact, sets the task of calling back.
The second scenario is the transcription and analysis of conversations. Instead of "managers seem to be working normally", data appears: what customers ask, what objections are repeated, where the conversation breaks down.
For a business with an advertising budget, this is direct money: if an appeal costs several hundred hryvnias, each missed call has a specific price, and it can be calculated.
Reception and fixation
The system responds to a missed call, collects the contact and the subject of the call in a convenient channel, creates a card in CRM or tables and notifies the responsible person.
The client receives confirmation that he was heard, not silence. This is important even when they can call back only after an hour: the person understands that his appeal has not disappeared.
- Response to missed calls.
- Contact card with subject and contact.
- The task is to call back with a deadline.
- Analytics: peak hours, the proportion of people missed.
Decoding and analysis of conversations
We convert conversation recordings into text and analyze: topics, repeated objections, mentions of competitors, promises of managers.
This gives the team material for scripting and training, and gives the manager a sample of conversations worth listening to instead of random ones. Instead of "listen to ten calls" appears "listen to these three, here the deal broke equally".
What can be seen in the statistics
Hours when there are more calls than the team can handle. Share of missed days. Average time to callback. Topics that are repeated most often.
Often the first week shows a simple thing: half of the losses occur at lunch and dinner, and the issue is solved by the schedule, not by hiring.
Things to consider about recording conversations
The recording and processing of conversations must be conducted in accordance with the law: warning about recording, storing data for a limited time and limiting access to them.
We put it in the settings immediately - this is not a formality, but a requirement for personal data. We agree separately who in the company has the right to listen to the recordings.
To whom it gives the most
Businesses with a high cost of appeal - services, repairs, medicine, automotive, real estate - and everyone who pays for advertising.
And also for companies with seasonal peaks, where in hot weeks they physically do not have time to pick up all the calls: there automatic fixing saves dozens of appeals.